According to Gartner, “by 2030, as much as 80% of routine work — which represents the bulk of human hours expended across today’s PPM disciplines — could be eliminated as a result of collaboration between humans and smart machines.”

AI-powered bots combined with process automation can be an efficient way to automate routine project management tasks, thereby enabling the project managers and skilled staff to focus on higher-value tasks.

What is ChatOps?

ChatOps is a collaboration platform that helps to connect people, process, tools, and automation into a transparent workflow. This platform brings the project management platform into teams where you can collaborate on the project tasks right next to all the other project resources such as files, action items, and defects.

By simply using chatbots, your developers can do all the routine project management tasks including creating, modifying, assigning, monitoring, deleting tasks and projects within the collaborative environment of Microsoft Teams, making the project management process simpler and more transparent.

Project Management with Power Platform

Power Virtual Agents: Microsoft Power Virtual Agents is a SaaS offering which offers a low code/no code way of building intelligent chatbots.

Power Automate: Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.

Power Virtual Agent is used to build the chatbot which can then be deployed to various chat channels. Power automate is used to create flows to integrate with the PM Apps and other supporting components like Azure LUIS, which is used for language understanding.

Some of the tasks the chatbot is able to handle are:
1. Task/project creation
2. Task/project deletion
3. Task/project modification
4. Task/project status update
5. Task/project reminders
6. Queries on task/project statuses
7. Automated personalized daily email update listing tasks done, due, and delayed
8. Reminder setups
9. Email notifications based on completed

Here is a quick demo of the capabilities:

Is this something of interest to you? If so, do get in touch with us for a free 1:1 discovery workshop today!